Willdesk-Live Chat, Helpdesk 1.5.2

Bestseller (Shenzhen) Technology Co., Ltd – Freeware – iOS
out of 3 votes

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Willdesk serves as an effective Ecommerce helpdesk, aimed at enhancing sales and streamlining customer service efficiency.

Features:
<ol>
 <li>Branded Self-service Widget: This feature allows for integration with Order Tracking and FAQ sections, offering 24/7 self-support. It empowers customers to resolve up to 70% of common inquiries, such as "Where is my order?"</li>
 <li>Boost Sales Through Live Chat: Engage valuable visitors and convert them into buyers through an interactive live chat experience.</li>
 <li>Manage All Channels in One Inbox: Centralize customer tickets from various platforms, including Live Chat, Email, WhatsApp, and Messenger. This eliminates the need for constant platform switching.</li>
 <li>Complete Customer Index: Gain a comprehensive understanding of each customer and their interactions with your business, allowing for personalized service that can enhance sales through effective CRM strategies.</li>
 <li>Multi-platform Integrations: Facilitates the integration of various eCommerce platforms and marketing tools. Willdesk is tailored specifically for eCommerce, designed to fit seamlessly within your entire tech stack.</li>
</ol>

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